Returns & Exchanges
We want you to love your skin and your results, but if a product isn't the right fit, you can return it within 60 days of purchase. Our 'satisfaction guarantee' ensures that you can shop with confidence as you build your perfect recipe.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process.
Pack Your Products
Securely package the items you wish to return, ideally in their original shipping box to minimize waste.
Attach the Label
Download and print your pre-paid shipping label from the portal and affix it to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing